You can look through our garage door opener questions and answers that other customers have already asked (frequently asked questions). You may find your answer here. Otherwise , contact us. We would be happy to answer your questions personally.


Do you carry remotes?
Absolutely, we carry remotes and most other replacement parts for gate and garage door opener operators for Stanley, Genie, Liftmaster, Sears Craftsman, Chamberlain, Multicode, Manaras, and Linear (for TenPro, ProLift, Clopay, MasterMechanic, and others not listed, please call us).

How do I determine which remote do I need?
We need to know the brand and model of the remote you need to replace. In some instances, we will need the frequency and the number of dip switches, if any. All that information should be on your remote, if it isn't, locate your receiver (small box with a wire protruding out located on or near your garage door operator), you should be able to access the information. If all fails, call us!

How do I code my remote?
It's very simple, all our products come with a set of instructions. The coding varies on the type of system you are using and is clearly explained on the instructions. On the reverse side of the remote, where the battery is concealed, there are a series of dip switches that you toggle up and down to match the setting of your current remote control:
Stanley: 10 switches, Genie AT85: 9 switches, GT90/GPT90-1: 12 switches, Multicode/ Multi Elmac : 10 switches, Linear: 8 switches, Chamberlain / Liftmaster: 61LM: 9 switches,
For Chamberlain / Liftmaster remote models 81LM, 91LM or 971LM, first locate the smart button on the rear side of the operator hanging from the ceiling in your garage. The smart button is either round (yellow, grey, white, red, or green) or square (red) with a green LED light adjacent. Take your remote and press the button and at the same time press the smart button. The receiver has now learned the code from the remote control. Press the smart button for any longer than 12 seconds (or until the LED light flashes and the receiver's memory has been erased).

My garage door opener is very old, can you still replace it with a new remote?
A lot of older models are replaceable, however, depending on the type of system, you may not be able to replace your remote: if your remote does not contain dip switches (and is at least 15 years old), you will need a new receiver. A receiver is much less expensive than replacing the entire operator and is easily installed (most residential receivers have 3 connections), clear and easy instructions and schematics are included.

Is there a universal remote that can operate any garage or gate opener?
There is no such thing as a remote that can operate any garage or gate opener. There are however, remotes that can operate on different frequencies, functioning with different brands such as the Skylink Universal remote or the Clicker Universal Learning Remote

My door only opens a few inches then stops and is heavy when trying to lift it manually. What could be the problem?
You probably have a broken spring (the large coil located on the top of the door on a bar) and this should be replaced. Another symptom of a broken spring is if you hear a very large bang and again, the door only opens a few inches.

My garage door opener is smoking and won't open. What's wrong with it?
You most likely have a burned drive belt, although there is the possibility of having a burned circuit board or capacitor. All are easily replaced.

I hear a hum coming from the garage door opener and it won't open. What is the problem?!?
A humming operator is usually the outcome of a burned out capacitor.

What's the average lifespan of a garage door opener?
Average lifespans of 8 - 10 years can be expected, although there are operators out there which last as little as 5 years yet as long as 25 years (or more!). If your operator is getting old, consider replacing it with an up-to-date machine with all the latest safety features.

I need certain parts for my garage/gate operator, can I purchase them from you?
Absolutely, and you will save a lot in the process! You will need to contact us for that, for special ordering and prices.

Are batteries and clips included?
Yes, batteries and clips are included, in some cases, key chains and velcro attachments.

Can I pay by check or a postal order?
Certainly, simply download and complete our printable order form and send it to us.